Privacy Policy

Last Update Date: 2025.01.23

1. Introduction

UniWorld Connect Limited ("we," "us," or "our"), operating the e-commerce website Oriental Artisan ("Website"), located at Room 2011 The Cloud 111 Tung Chau Street Tai Kok Tsui Kowloon, Hong Kong, is committed to protecting the privacy of your personal information. This Privacy Policy explains how we collect, use, and share your information when you visit or make a purchase from our Website. For any questions regarding this policy, please contact us at support@oriental-artisan.com.

2. Information We Collect

When you make a purchase or browse our Website, we collect certain information about you. This may include:

Personal Information: Name, address, email address, phone number, and payment information. This information is collected when you create an account, place an order, or contact us.
Device Information: IP address, browser type, operating system, and referring website. This information is automatically collected through cookies and other tracking technologies.
Order Information: Details about your purchases, including products purchased, order date, and shipping address.
Marketing Information: If you opt-in to receive marketing emails, we may collect information about your preferences and interests.

3. How We Use Your Information

We use your information for the following purposes:

Fulfillment: To process and fulfill your orders, including shipping and delivery.
Customer Service: To respond to your inquiries and provide support.
Marketing: With your consent, to send you marketing emails about new products, promotions, and other updates. You may opt out of these emails at any time.
Website Improvement: To analyze website usage and improve the functionality and user experience of our Website.
Legal Compliance: To comply with applicable laws and regulations.

4. Consent

By providing us with your personal information to complete a transaction, verify your payment information, place an order, arrange for a delivery or return a purchase, you consent to our collecting and using it for that specific purpose. For marketing communications, we will obtain your express consent.

5. Withdrawing Your Consent

You may withdraw your consent for us to contact you for marketing purposes at any time by contacting us at support@oriental-artisan.com.

6. Disclosure of Your Information

We may disclose your personal information in the following circumstances:

Service Providers: We may share your information with third-party service providers who assist us with payment processing, shipping, marketing, and other services. We ensure these providers are contractually obligated to protect your information.

Legal Requirements: We may disclose your information if required by law or legal process.
Business Transfers: If our business is acquired or merged with another company, your information may be transferred to the new owners.

7. Shopify

Our store is hosted on Shopify Inc. Shopify provides us with the online e-commerce platform that allows us to sell our products and services to you. Your data is stored through Shopify’s data storage, databases, and the general Shopify application. They store your data on a secure server behind a firewall.

Payment: If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

8. Third-Party Services

Third-party service providers, such as payment gateways, have their own privacy policies regarding the information we are required to provide to them for your purchase-related transactions. We recommend that you read their privacy policies. Your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

9. Security

We take reasonable precautions and follow industry best practices to protect your personal information from unauthorized access, use, or disclosure. While no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

10. Cookies

We use cookies to enhance your browsing experience and personalize your interactions with our Website. These cookies may include session cookies (deleted when you close your browser) and persistent cookies (remain on your device for a set period). You can choose to disable cookies in your browser settings, but this may affect the functionality of our Website. Information about specific cookies used can be found on our website.

11. Age of Consent

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

12. Changes to this Privacy Policy

We reserve the right to modify this privacy policy at any time. Changes will be effective immediately upon posting on the Website. We encourage you to review this policy periodically.

13. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

UniWorld Connect Limited

Room 2011 The Cloud 111 Tung Chau Street Tai Kok Tsui Kowloon Hong Kong

support@oriental-artisan.com